REMOTE WORKERS COVER ALL USE CASES
Remote Workers For E-commerce Customer Support
Process orders, manage returns, and help you improve satisfaction to increase repeat purchases.
Expert E-commerce Customer Support That Delivers Drive Growth
South African experts handle E-commerce customer support, delivering professional results that help you achieve your business goals through reliable, cost-effective support.
Experienced with platforms like Shopify, Magento, and WooCommerce
Handles order modifications, tracking inquiries, and cancellations
Processes returns and exchanges efficiently to maintain loyalty
empathetic communication to turn frustrated buyers into fans
Manages high ticket volumes during peak holiday seasons
Cost-effective way to provide 24/7 store support
Which Industries Need This Use Case?
Companies in these industries frequently need help with e-commerce customer support
What Remote Workers Can Do For E-commerce Customer Support
Customer Satisfaction & Loyalty
- Provide responsive, helpful shopping support
- Resolve order issues quickly
- Build customer trust and confidence
- Increase repeat purchase rates
- Turn customers into brand advocates
Revenue Protection & Growth
- Prevent lost sales from support issues
- Reduce cart abandonment through assistance
- Convert inquiries into purchases
- Minimize refunds through resolution
- Support customer lifetime value growth
Support Excellence
- Handle order tracking, returns, and exchanges
- Provide product information and recommendations
- Support pre-sale and post-sale inquiries
- Maintain 24/7 coverage across channels
- Scale support during peak seasons
Operational Efficiency
- Lower support costs per transaction
- Free internal teams for growth initiatives
- Handle high volumes without quality loss
- Maintain consistent service standards
- Access e-commerce support expertise affordably
Hire English Native Talent
Find experienced & qualified talent from South Africa for your jobs.
Snothando
Virtual Administrative Support Specialist
Work Experience
Virtual Assistant at Freelance
01-01-2020 - Present
Sales Consultant at UDM International
07-01-2023 - 11-01-2024
Education
Professional Certificates in Marketing
01-01-2023 - Present
Core Competencies
Danielle
Sales and Administrative Professional
Work Experience
Self-Employed at Private English Tutor
12-01-2024 - 03-01-2025
Sales Representative | Copywriter & SEO Writer at Empire
05-01-2024 - 06-01-2024
Education
Matric from Stanmore Secondary
01-01-2019 - 11-01-2023
Core Competencies
Chantel
High Ticket Sales, Data Analysis, and Project Management
Work Experience
Sales Account Manager at Kathea Energy
06-19-2023 - 01-01-2025
Project Manager at Provhana (Pty) Ltd
01-01-2021 - 12-31-2022
Education
BSc in Actuarial Sciences
01-01-2015 - Present
Core Competencies
Dimpho
Barbershop Manager & Product Designer
Work Experience
Barbershop Manager & Product Designer at Cutting Edge Barbershop
01-01-2022 - 01-01-2025
Barber & Hair Stylist at The Legendary Barbershop
01-01-2021 - 01-01-2022
Education
Vocational Training
01-01-2012 - 01-01-2018
Core Competencies
Simple, monthly pricing.
Hire talent directly with no markups
Cancel when done recruiting.
Hire great talent or we'll give your money back. It's better than a "free trial."
Pro
$69/mo
- Create 3 job posts per month
- 14 day job expiration
- Unlimited applications per job
- Message candidates
- View contact details
- Access candidate resumes
Cancel easily anytime. No hidden fees.
Premium
$99/mo
- Create 5 job posts per month
- 30 day job expiration
- Unlimited applications per job
- Message candidates
- View contact details
- Access candidate resumes
- AI features
Cancel easily anytime. No hidden fees.
GUARANTEE
100%
100% Money Back Guarantee.
If you don't find someone great, we'll give you your money back.
NO CONTRACTS. NO COMMITMENTS. NO EXTRA FEES. NO SALARY MARKUPS. CANCEL SUBSCRIPTION AT ANYTIME.