E-commerce

Hire a VA for Ecommerce

Upload products, manage orders, and track stock while you scale the shop.

VA for Ecommerce

Scale Your Online Store with Operational Excellence

South African ecommerce VAs manage product uploads, process orders, handle customer inquiries, track inventory, process returns, and support daily store operations—keeping your online business running smoothly as you scale revenue.

Familiarity with Shopify or WooCommerce

Strong customer service skills for inquiries

Ability to process orders and returns

Detail-oriented product listing management

Reliable support for daily store ops

Cost-effective solution - save up to 80% compared to local hires

What South African VA for Ecommerces Can Do

Product Management

  • Upload new products with descriptions and images
  • Update product pricing and inventory
  • Organize product categories and collections
  • Optimize product SEO for search
  • Manage product variants and options

Order Processing

  • Process and fulfill customer orders
  • Generate shipping labels and tracking
  • Update order status and notifications
  • Coordinate with fulfillment centers
  • Handle order cancellations and modifications

Customer Support

  • Answer customer product inquiries
  • Process return and exchange requests
  • Handle shipping and delivery questions
  • Resolve order issues and complaints
  • Maintain positive customer relationships

Store Operations

  • Monitor inventory stock levels
  • Update store policies and pages
  • Manage discount codes and promotions
  • Track sales metrics and reports
  • Coordinate with suppliers on shipments

Use Cases This Role Supports

A va for ecommerce can help with these specific business needs

Account Management & Client Relations

Manage accounts, foster relationships, and help you grow revenue to increase lifetime value.

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Basic Customer Inquiries

Address questions, resolve issues, and help you improve satisfaction to build loyalty.

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Competitor Price Monitoring

Track pricing data, analyze market trends, and help you set competitive prices to maximize sales.

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CRM Management

Manage customer data, analyze behavior, and help you enhance decision-making to strengthen customer relationships.

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Customer Data Management (CRM)

Manage customer records, update database entries, and help you ensure data accuracy to maximize sales opportunities.

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Which Industries Need This Role?

Companies in these industries frequently hire va for ecommerces

S

Startups

Early-stage and growth companies

View Industry
E

Entrepreneurs

Entrepreneurs requiring versatile business support

View Industry
C

Creatives

Creative professionals and artistic talent management

View Industry
M

Marketing & Social Media

Marketing agencies and social media teams

View Industry

How It Works

No agencies. No middlemen. Just direct access to top talent in South Africa.

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Hire English Native Talent

Find experienced & qualified talent from South Africa for your jobs.

Snothando profile

Snothando

Virtual Administrative Support Specialist

Work Experience

Virtual Assistant at Freelance

01-01-2020 - Present

Sales Consultant at UDM International

07-01-2023 - 11-01-2024

Education

Professional Certificates in Marketing

01-01-2023 - Present

Core Competencies
Administrative Support
Data Entry
Client Communication
Recently Updated: Jul 23, 2025
Danielle profile

Danielle

Sales and Administrative Professional

Work Experience

Self-Employed at Private English Tutor

12-01-2024 - 03-01-2025

Sales Representative | Copywriter & SEO Writer at Empire

05-01-2024 - 06-01-2024

Education

Matric from Stanmore Secondary

01-01-2019 - 11-01-2023

Core Competencies
Sales
Copywriting
Customer Service
Recently Updated: Jul 10, 2025
Chantel profile

Chantel

High Ticket Sales, Data Analysis, and Project Management

Work Experience

Sales Account Manager at Kathea Energy

06-19-2023 - 01-01-2025

Project Manager at Provhana (Pty) Ltd

01-01-2021 - 12-31-2022

Education

BSc in Actuarial Sciences

01-01-2015 - Present

Core Competencies
Project Management
Data Analysis
Sales
Recently Updated: Jul 17, 2025
Dimpho profile

Dimpho

Barbershop Manager & Product Designer

Work Experience

Barbershop Manager & Product Designer at Cutting Edge Barbershop

01-01-2022 - 01-01-2025

Barber & Hair Stylist at The Legendary Barbershop

01-01-2021 - 01-01-2022

Education

Vocational Training

01-01-2012 - 01-01-2018

Core Competencies
Product Design
Digital Marketing
Entrepreneurship
Recently Updated: Jul 22, 2025

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