REMOTE WORKERS COVER ALL USE CASES
Remote Workers For Customer Support
Resolve customer issues, manage customer inquiries, and help you improve satisfaction to build brand loyalty.
Expert Customer Support That Delivers Elevate Performance
South African experts handle customer support, delivering professional results that help you achieve your business goals through reliable, cost-effective support.
Skilled in troubleshooting and problem resolution
Maintains high CSAT scores through positive interaction
Proficient in helpdesk software like Zendesk or Intercom
Handles multi-channel support (email, chat, phone)
Adheres to SLAs for response and resolution times
Scalable team to handle support volume spikes
Which Industries Need This Use Case?
Companies in these industries frequently need help with customer support
What Remote Workers Can Do For Customer Support
Customer Satisfaction & Loyalty
- Resolve issues quickly and professionally
- Build customer trust through responsive support
- Turn support interactions into positive experiences
- Reduce customer frustration and complaints
- Increase customer retention and loyalty
Support Efficiency & Scale
- Handle high ticket volumes without compromising quality
- Reduce average response and resolution times
- Provide 24/7 support coverage across timezones
- Scale support capacity cost-effectively
- Maintain SLAs during growth and peak periods
Revenue Protection & Growth
- Prevent churn from poor support experiences
- Identify upsell and cross-sell opportunities
- Gather product feedback from frontline interactions
- Turn detractors into promoters
- Support customer success and expansion
Operational Excellence
- Lower cost per ticket vs. onshore teams
- Free senior staff for complex escalations
- Maintain knowledge base and documentation
- Track metrics and improve continuously
- Access support expertise affordably
Hire English Native Talent
Find experienced & qualified talent from South Africa for your jobs.
Snothando
Virtual Administrative Support Specialist
Work Experience
Virtual Assistant at Freelance
01-01-2020 - Present
Sales Consultant at UDM International
07-01-2023 - 11-01-2024
Education
Professional Certificates in Marketing
01-01-2023 - Present
Core Competencies
Danielle
Sales and Administrative Professional
Work Experience
Self-Employed at Private English Tutor
12-01-2024 - 03-01-2025
Sales Representative | Copywriter & SEO Writer at Empire
05-01-2024 - 06-01-2024
Education
Matric from Stanmore Secondary
01-01-2019 - 11-01-2023
Core Competencies
Chantel
High Ticket Sales, Data Analysis, and Project Management
Work Experience
Sales Account Manager at Kathea Energy
06-19-2023 - 01-01-2025
Project Manager at Provhana (Pty) Ltd
01-01-2021 - 12-31-2022
Education
BSc in Actuarial Sciences
01-01-2015 - Present
Core Competencies
Dimpho
Barbershop Manager & Product Designer
Work Experience
Barbershop Manager & Product Designer at Cutting Edge Barbershop
01-01-2022 - 01-01-2025
Barber & Hair Stylist at The Legendary Barbershop
01-01-2021 - 01-01-2022
Education
Vocational Training
01-01-2012 - 01-01-2018
Core Competencies
Simple, monthly pricing.
Hire talent directly with no markups
Cancel when done recruiting.
Hire great talent or we'll give your money back. It's better than a "free trial."
Pro
$69/mo
- Create 3 job posts per month
- 14 day job expiration
- Unlimited applications per job
- Message candidates
- View contact details
- Access candidate resumes
Cancel easily anytime. No hidden fees.
Premium
$99/mo
- Create 5 job posts per month
- 30 day job expiration
- Unlimited applications per job
- Message candidates
- View contact details
- Access candidate resumes
- AI features
Cancel easily anytime. No hidden fees.
GUARANTEE
100%
100% Money Back Guarantee.
If you don't find someone great, we'll give you your money back.
NO CONTRACTS. NO COMMITMENTS. NO EXTRA FEES. NO SALARY MARKUPS. CANCEL SUBSCRIPTION AT ANYTIME.