Technical & IT
Hire a VA for Technical Support
Fix bugs, update plugins, and monitor uptime while you develop features.
Reliable Technical Support for Smooth Operations
South African technical VAs troubleshoot issues, set up and integrate tools, update plugins, monitor website uptime, document processes, and provide first-line technical support—keeping your systems running smoothly while you focus on core development.
Strong aptitude for learning new software
Experience in troubleshooting basic tech issues
Ability to set up and integrate tools (Zapier)
organized documentation of technical processes
Proactive problem-solving mindset
Cost-effective solution - save up to 80% compared to local hires
What South African VA for Technical Supports Can Do
Technical Troubleshooting
- •Diagnose and resolve basic technical issues
- •Troubleshoot plugin and integration errors
- •Test and verify bug fixes
- •Provide first-line technical support
- •Escalate complex issues to developers
Tool Setup & Integration
- •Set up and configure software tools
- •Create Zapier automations and workflows
- •Integrate third-party applications
- •Test integrations for proper functionality
- •Maintain API connections
System Maintenance
- •Update WordPress plugins and themes
- •Monitor website uptime and performance
- •Perform routine system checks
- •Manage backups and security updates
- •Keep software and tools up-to-date
Documentation & Training
- •Create technical documentation and guides
- •Document troubleshooting procedures
- •Maintain system configuration records
- •Prepare user guides and tutorials
- •Train team members on tools and systems
Use Cases This Role Supports
A va for technical support can help with these specific business needs
AI Training Intent Modeling
Label training data, refine dialogue flows, and help you build smarter AI models to improve user experience.
Learn MoreBug Tracking & Reporting
Log bugs, prioritize issues, and help you improve software stability to enhance user satisfaction.
Learn MoreHardware & Software Troubleshooting
Diagnose issues, implement fixes, and help you ensure system functionality to minimize downtime.
Learn MoreHelpdesk Ticketing Management
Respond to inquiries, track support requests, and help you expedite issue resolution to enhance customer satisfaction.
Learn MoreIssue Troubleshooting & Resolution
Diagnose issues, implement fixes, and help you ensure system functionality to minimize downtime. (Duplicate, kept as is)
Learn MoreWhich Industries Need This Role?
Companies in these industries frequently hire va for technical supports
Hire English Native Talent
Find experienced & qualified talent from South Africa for your jobs.
Snothando
Virtual Administrative Support Specialist
Work Experience
Virtual Assistant at Freelance
01-01-2020 - Present
Sales Consultant at UDM International
07-01-2023 - 11-01-2024
Education
Professional Certificates in Marketing
01-01-2023 - Present
Core Competencies
Danielle
Sales and Administrative Professional
Work Experience
Self-Employed at Private English Tutor
12-01-2024 - 03-01-2025
Sales Representative | Copywriter & SEO Writer at Empire
05-01-2024 - 06-01-2024
Education
Matric from Stanmore Secondary
01-01-2019 - 11-01-2023
Core Competencies
Chantel
High Ticket Sales, Data Analysis, and Project Management
Work Experience
Sales Account Manager at Kathea Energy
06-19-2023 - 01-01-2025
Project Manager at Provhana (Pty) Ltd
01-01-2021 - 12-31-2022
Education
BSc in Actuarial Sciences
01-01-2015 - Present
Core Competencies
Dimpho
Barbershop Manager & Product Designer
Work Experience
Barbershop Manager & Product Designer at Cutting Edge Barbershop
01-01-2022 - 01-01-2025
Barber & Hair Stylist at The Legendary Barbershop
01-01-2021 - 01-01-2022
Education
Vocational Training
01-01-2012 - 01-01-2018
Core Competencies
Simple, monthly pricing.
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Pro
$69/mo
- Create 3 job posts per month
- 14 day job expiration
- Unlimited applications per job
- Message candidates
- View contact details
- Access candidate resumes
Cancel easily anytime. No hidden fees.
Premium
$99/mo
- Create 5 job posts per month
- 30 day job expiration
- Unlimited applications per job
- Message candidates
- View contact details
- Access candidate resumes
- AI features
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GUARANTEE
100%
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